With both national and global spotlights on health care, it’s more important than ever for medical offices and businesses to create comfortable, attractive and secure spaces for patients, family members and friends – and their valuable information and documents. This can be done with the assistance of office layout designers, some high-quality used medical office furniture, and an attention to detail that still takes patient confidentiality and health codes into consideration.
Where would a medical office be without patient documents, paperwork and valuable personal information? These records are imperative when treating both new and return patients, as the documents commonly list medical history, allergies and previous treatments, all of which could be the difference between treatment and more serious health complications.
These medical documents include sensitive personal information, and it is imperative they are secured during the day and after business hours. Locked medical office filing cabinets make organization easy – very important when rifling for specific documents during a busy time and when the waiting room is full – but they also guarantee patents’ safety and reduce the chances of their files being left unsecured.
But medical files aren’t the only items of great value in a medical office setting. Technology has taken over almost every other industry, and medical offices are no exception. It’s not uncommon now for doctors, nurses and other staff to walk between patient rooms with laptops, tablets and handheld digital devices, all of which can make delivering patient information and keeping track of patients’ files and history much easier.
However, these items are of great value for several reasons. Not only are digital devices attractive and easy for people to pick up and walk away with, they’re also full of sensitive information that, if accessed, could put hundreds or thousands of patients financial and personal information in jeopardy. Simply keeping these items locked and password-protected is not enough of a precaution. Medical center cabinets with locks that may be easily accessed between patients, on breaks and outside work hours keep the devices out of sight and more difficult for non-employees to access. The same care and consideration may be taken for any medicine and treatment available in the medical office setting, as well.
It’s quite likely that some patients and family members who visit a medical office will be uneasy, either physically or emotionally. The first step to putting their nerves at ease is in the reception area, so a well-planned, comfortable space is key. Here are a few ways to ensure medical office waiting room chairs and furniture calm nerves and provide a relaxing environment:
Although patients visit the medical center to seek assistance from a doctor, nurse, counselor or other medical professional, the first face they will likely see is the receptionist’s sitting at a desk in the waiting room. Rather than ignoring waiting room and check-in desk design, businesses may consider investing in a high-quality, attractive reception desk for a medical office that calms people and lets them know that they are in a space where they will be taken care of.
It’s important to also consider receptionists’ health and comfort in a waiting room, as well. While doctors and nurses will likely be walking between patient rooms tending to clients for the better part of their days, receptionists and administrative assistants are most often seated, helping people, answering the telephone and inputting information in a check-in system or computer. Investing in an ergonomic medical office chair will not only offer receptionists more physical support, it will also tell people that the medical center cares about the comfort and health of its employees.
While it’s certainly not ideal, it’s possible that patients visit a medical center or office and have to sit in a waiting room for the better part of their visits. Since some of these people may be nervous or uncomfortable, it’s important to offer them a positive experience from the moment they step foot into the waiting room.
This can be accomplished by investing in high-quality waiting room chairs for the medical office, taking design, appearance and comfort level into consideration. Because some people who visit the waiting room may be sick or even contagious, it’s important to purchase high-quality waiting room chairs, end tables, decorations and other waiting room furniture that can be easy sanitized and cleaned several times each day.
Medical offices and centers have a lot of very important information to protect, which could mean the difference between costly lawsuits, patient safety and the future of the medical office or practice.
Rather than risking it with low-quality or cheap furniture that may not offer sufficient security or appearance, it’s worthwhile to invest in used medical office furniture that will last years down the road and give staff and patients peace of mind that will put them at ease and promote health.